Technology · Published November 12, 2026 at 8:11 PM CST · Updated November 13, 2026 at 7:47 PM CST
Microsoft Outage Disrupts Outlook, Teams Worldwide for Over a Day
What's new
New reports add detail on the outage's cause, describing it as a technical or infrastructure issue rather than a cyberattack or AI problem, and describe its wider impact on businesses, schools and governments as recovery continued.
This story is developing. The page was updated November 13, 2026 at 7:47 PM CST as new reports came in.
What everyone agrees on
- A Microsoft outage disrupted Outlook, Teams and other 365 services.
- The outage stretched into a second day, affecting users globally.
- Microsoft reported progress toward recovery, describing it as encouraging or broad.
- Microsoft said the outage was not caused by a cyberattack or artificial intelligence.
Each fact above was reported by outlets on the left, center and right.
How each side framed it
Left-leaning outlets · 11
Left-leaning outlets emphasized the scale of disruption to businesses, schools and governments, and framed the outage as a reminder of how much the world depends on a few major tech companies.
Center-leaning outlets · 9
Center-leaning outlets focused on how businesses coped with workarounds like fax and phone, and tracked Microsoft's statements on recovery progress.
Right-leaning outlets · 7
Right-leaning outlets emphasized Microsoft's technical explanation for the outage and its confirmation that there was no malicious activity or AI involvement.
Still disputed
- Only some outlets, mainly on the right, reported specific technical details, such as Microsoft attributing the outage to elevated infrastructure load across multiple regions.
- Only left-leaning outlets reported detailed effects on schools and local governments.
Read the original reporting
- Left ABC News Microsoft apologizes for email disruption, says AI agents not responsible Free to read
- Left AP News Is Outlook down? Widespread outage hits Microsoft email and other apps Free to read
- Left CBS News Microsoft seeing "continued recovery" amid major worldwide outage Free to read
- Left CNBC Microsoft apologizes for massive outage that took down Outlook and other 365 services Free to read
- Left CNN Millions affected as Microsoft outage continues A few free articles a month
- Left HuffPost Microsoft Struggles To Restore Services As Outage Hits Companies And Governments Worldwide Free to read
- Left NBC News Microsoft scrambles to recover after massive outage Free to read
- Left NPR A negative Outlook: Microsoft scrambles to fix email outage Free to read
- Left PBS NewsHour What to know about Microsoft's outage and why it takes so long to restore email services Free to read
- Left The Guardian (US) Microsoft outage shakes up companies, schools and local governments across US Free to read
- Left The New York Times Inside Microsoft’s Rush to Get Back Online After a Global Outage A few free articles a month
- Center BBC News Microsoft 'deeply sorry' for global outage after almost 24 hours of disruption Free to read
- Center Financial Times Microsoft says services experiencing ‘broad recovery’ after global outage Paywall
- Center Forbes Microsoft 365 Outage Continues: Tech Giant Has No Timeline For Recovery, Says It’s ‘Deeply Sorry’ A few free articles a month
- Center MarketWatch Microsoft points to ‘broad recovery and stability’ after widespread Outlook outage A few free articles a month
- Center NewsNation Microsoft Outlook back for 'some users' as outage drags into 2nd day Free to read
- Center Reuters Faxes, phones and Bluetooth: Microsoft outage forces businesses to find fixes A few free articles a month
- Center The Hill Microsoft 'seeing encouraging recovery progress' in global Outlook, Teams outage Free to read
- Center The Wall Street Journal Degrees Lead Nowhere. Jobs Don’t Exist. Welcome to India’s Youth Revolt. Paywall
- Center UPI Microsoft says it is making 'encouraging recovery progress' on outage Free to read
- Right Breitbart Microsoft's Email Meltdown Extends into Second Day, Company Reports 'Progress' Towards Recovery Free to read
- Right Fox Business Microsoft 365 hit by multi-region connectivity issues amid elevated infrastructure load Free to read
- Right New York Post Microsoft says service is returning to normal, AI not to blame for ‘historic’ outage Free to read
- Right Newsmax Microsoft Reports Progress as It Works to Recover Email, Other Services in Global Outage Free to read
- Right The Daily Wire Microsoft Outage Disrupts Email, Workplace Apps Free to read
- Right The Washington Times Microsoft Outlook and other Microsoft 365 services undergoing outages Free to read
- Right Washington Examiner Microsoft confirms ‘no evidence of malicious activity’ in widespread outage of Outlook Free to read
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This page was written by AI from each outlet's headline and short description, following our published rules. Always check the original reporting.